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My Albania e-Visa Status Says "Action Required": How to Resume Your Application


You checked your status on the Track Application page, expecting to see "Approved." Instead, you see an amber warning: "Action Required" (or sometimes "Pending Additional Information").

For many travelers in 2026, this status causes confusion. Is it a rejection? Do you need to pay again?


The short answer: No, it is not a rejection. It is a "pause." The good news: Your application is still alive, but the immigration officer cannot proceed until you fix a specific error.


At Migra Global Soluciones, we handle these requests daily. This guide explains exactly what this status means, the most common reasons for it, and the step-by-step process to unblock your application so you can get your visa.


What Does "Action Required" Mean?

In the Albanian e-Visa system, "Action Required" means the government reviewer has opened your file, checked your data, but found a discrepancy or a missing document.

Instead of rejecting you outright (which would force you to pay again), they have given you a grace period to correct the mistake. This is a second chance. However, the clock is ticking.


Top 3 Reasons for "Action Required" Status

The immigration officer usually leaves a note explaining the issue, but these notes can be vague. Here are the most likely culprits in 2026:


1. The "Blurry" Passport Scan

This is the most common trigger.

  • The Problem: You uploaded a photo of your passport where the flash covered your face, or the bottom numbers (MRZ code) were cut off.

  • The Request: "Please upload a clear, color copy of the biographical page."

  • The Fix: Take a new photo in natural light (no flash), ensure all 4 corners are visible, and upload it as a high-quality JPG.


2. Insufficient Bank Statement

  • The Problem: You uploaded a screenshot of your banking app that doesn't show your name, or the balance was too low (€50/day rule).

  • The Request: "Proof of financial means invalid."

  • The Fix: Download a formal PDF statement from your online banking portal that clearly shows: Account Holder Name, Date (last 3 months), and Balance.


3. Accommodation Gaps

  • The Problem: Your flight is for 10 days, but your hotel booking is only for 2 days. The officer wants to know where you are staying for the other 8 days.

  • The Request: "Provide proof of accommodation for the full duration of stay."

  • The Fix: Upload bookings that cover every single night of your trip.


Step-by-Step: How to Resubmit Documents

If your status is "Action Required," you cannot just email the document to a random address. You must follow the correct protocol to link the new file to your existing case.


Method 1: The Secure Upload Link (Email)

Usually, you will receive an automated email from the system (check your Spam folder) with a direct link to re-upload the specific document.

  1. Click the secure link in the email.

  2. Upload the new file (ensure it is under 5MB).

  3. Click "Submit."

  • Note: This updates the government database instantly.


Method 2: Contact Support (If Link is Missing)

If you see the status on the tracker but never got the email:

  1. Go to our Contact Us page.

  2. Subject: ACTION REQUIRED RESPONSE - [Your Reference Number].

  3. Attachment: Attach the corrected file (PDF/JPG) to the message.

  4. Message: "I am responding to the request for additional information. Please find the corrected document attached."

Our team will manually attach this to your file and notify the government officer.


The Deadline: How Long Do I Have?

This is critical. You do not have unlimited time. Typically, the Albanian e-Visa system gives you 7 to 10 days to provide the missing information.

  • If you reply within time: The review resumes, and you (usually) get approved within 24-48 hours.

  • If you ignore it: The application will automatically expire and turn into a "Rejection." You will lose your visa fee and must start a brand new application from scratch.


FAQ: Handling "Action Required"


Do I have to pay extra to upload a new document?

No. Responding to an "Action Required" request is free. You have already paid the processing fee; this is just part of the review process.


I uploaded the new document 2 days ago, but the status hasn't changed.

Government officers manually review the new uploads. It can take 1-3 working days for the status to change from "Action Required" to "Approved" after you submit the fix. Be patient.


The system is asking for a "Return Ticket," but I plan to take the bus.

If you are traveling by land, the officer might still ask for a ticket.

  • Solution: Upload your bus ticket confirmation. If driving a rental car, upload the rental agreement and a cover letter explaining your land route (e.g., "Entering via Montenegro border by car").


Don't ignore the warning."Action Required" is the system helping you avoid a rejection. If you see this status, prioritize it immediately. The sooner you upload the clean document, the sooner your visa arrives.



Check Your Status to See If Action Is Required

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